Delivery and Returns

 

All UK orders are delivered free of charge and are sent using Royal Mail.

We aim to dispatch orders within 48 hours but as many items are made to order please allow up to 4 working days. If you need something sooner then please get in touch and we'll do our best to help. 

​All International orders are sent by Royal Mail and have a £10 delivery charge, please be aware that there may be customs charges on the arrival of goods in your country and unfortunately this is out of our control.

If your item is being sent as a gift and you would like it to be gift wrapped and/or include a handwritten message then just leave a note when you check out and we'll take care of it for you.

​We hope you love everything you order from us but if you do need to return something just send it back to us within 14 days of receipt and we can either offer you a replacement or a refund. Please make sure that all returned items are unworn and in their original packaging.

​Please send returns to:

Opal and Iris

32 Hampden Hill

Hertfordshire

SG12 7JX

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Please don't hesitate to get in touch if you need any further information.